Communication Circle Facilitator

Employment Status:       Part-Time

PRIMARY PURPOSE:      To assist newcomers in the development of their English language skills and the community knowledge they need for full participation in Canadian society.

NATURE OF WORK:        Reporting to the Language Services Manager, the Communication Circle Facilitator leads conversational activities with adult learners whose first language is not English.


The Communication Circle Facilitator is accountable for delivering the Communication Circle program at the English Language Center.


  • Facilitates the Communication Circle sessions on assigned times and days at the ELC.
  • Develops lessons, real-life learning plans, conversational activities, and tasks based on participants’ language/employment needs and goals.
  • Researches and gathers materials to support participants’ language and access to community information.
  • Regularly delivers and reviews needs assessments and progress surveys to identify the achievement of employment-related language learning goals.
  • Enters attendance and completes a monthly report on topics, challenges, and successes and the required statistical data based on program outcomes.
  • Provides participant support and, when needed, consultations with participants to better support their language and settlement needs.
  • Collaborates with other Global Gathering Place staff to resolve participant issues and concerns.

The Communication Circle Facilitator will perform other duties as assigned.


Education – A Bachelor of Education, Social Science Degree, or other University Degree.

Certification in Teaching English as a Subsequent Language (CERTESL) is an asset.

Experience – Experience teaching or facilitating ESL classes or conversation circles to adults who are new to Canada.

A Criminal Record Check including the section relating to working with vulnerable persons in good standing order is required. 

Demonstrated advanced knowledge of MS Office products (Word, Excel, Outlook, PowerPoint).

Knowledge of the Settlement Sector

  • Demonstrates thorough understanding of the needs and issues of new learners.
  • Demonstrates the ability to work with newcomers from diverse backgrounds.
  • Demonstrates the ability to work in program development and with vREQUIRED BEHAVIORAL COMPETENCIES    olunteers.


Relationship Building

  • understanding and openness towards others, and nurturing and valuing positive relationships with others in own work unit and across the organization.

Results Oriented

Demonstrates a consistent focus on achieving results despite challenges or obstacles; demonstrates concern for doing a good job and achieving or surpassing standards of excellence.

Cultural Diversity

Demonstrates the promotion of environments where diversity in background, thought and practice is welcomed and valued.


Demonstrates the ability to communicate effectively in a wide variety of situations, including face-to-face, over the phone, and in writing.

Teamwork and Collaboration

Demonstrates the ability to work cooperatively within a team, and with individuals throughout the organization, to achieve optimal results.

Professional Ethics

Demonstrates an understanding of privacy protection and informed consent; demonstrates confidentiality.

Continuous Learning

Stays up-to-date on areas of expertise, including trends and issues in the settlement sector.

Attention to Details

Demonstrates attention to accuracy, completeness and timeliness in tasks, approaching work in a disciplined and orderly fashion.


This position primarily operates within regular weekday hours in a culturally diverse office and classroom setting. Given that clientele is also diverse, this role often requires the ability to communicate and relay information effectively.

Interested and qualified applicants should send a resume and cover letter with three references to by April 10, 2019.