Care for Newcomer Children (CNC) Team Lead

Employment Status:       Full-Time

PRIMARY PURPOSE:   To provide leadership to the Care for Newcomer Children (CNC) program at the English Language Centre.

NATURE OF WORK: Reporting to the Language Services Manager, the CNC Team Lead is responsible for the overall operations of the CNC including administration and supervision. The CNC Team Lead will provide quality care to children participating in CNC and create and implement activities that support a child-centred approach and promote the development of newcomer children.


The ELC Team lead is accountable to support language learning at the Global Gathering Place. The CNC Team Lead:

  • Provides leadership to the CNC Program to meet program requirements and outcomes as identified by CMAS (Childminding Monitoring, Advisory and Support organization,
  • Works on CNC operations, including administration and supervision, and includes the development and implementation of relevant policies and procedures
  • Develops relevant materials (i.e. orientation and procedures manuals, posters for display within the space) specific to the operation of the CNC program
  • Ensures necessary equipment and supplies are in place and purchases supplies necessary for the safe operation of the CNC
  • Inspects the CNC space for safety issues and complete a Space Safety Checklist including periodic fire drills
  • Takes the lead in planning and delivering appropriate activities for children in accordance with the program philosophy and to meet the children’s developmental needs
  • Supervises and monitors the registration and orientation of children, parent, staff and CNC volunteers
  • Manages CNC enrollment, occupancy and attendance, and maintains current and accurate records
  • Manages client files, including registration forms, attendance forms, child information and profile forms, and session management forms
  • Develop staffing plans that ensures staff qualifications and CNC staff and children ratio numbers are met
  • Coordinates CNC substitutes and  volunteers, and schedules them according to need; collects timesheets of CNC staff 
  • With the ELC Team Lead, identifies child care needs, reporting all necessary information according to procedures
  • Appraises the ECL Team Lead regularly on emerging issues and concerns; helps resolve  them
  • Enters relevant information on in-house databases and provides CNC reports, as needed
  • Ensures there are sufficient appropriate materials and equipment for the operation of a session; purchases materials and supplies as needed
  • Inspects CNC space for safety issues; regularly completes space safety checklists, and seek corrective action according to procedures
  • Fosters teamwork among staff in the provision of CNC services
  • Provides general administrative support to the CNC team as needed.
  • Keeps current with relevant program information to respond accurately to client, staff, and community inquiries
  • Participates in staff meetings; contributes to committees, events, and initiatives deemed appropriate by the management

The CNC Team Lead will fulfill other duties as assigned.


Demonstration of the following performance competencies are considered essential for success in this position:

Attention to Detail: Demonstrates attention to accuracy, completeness and timeliness in tasks, approaching work in a disciplined and orderly fashion.

Relationship Building: Demonstrates understanding and openness towards others, nurturing and valuing positive relationships with others in own work unit and across the organization.

Cultural Diversity: Demonstrates the promotion of environments where diversity in background, thought and practice is welcomed and valued.

Communication: Demonstrates the ability to communicate effectively in a wide variety of situations; including face-to-face, over the phone and in writing.

Teamwork and Collaboration: Demonstrates the ability to work cooperatively within a team, and with individuals throughout the organization, to achieve optimal results.

Initiative: Demonstrates initiative without specific direction; completes tasks by removing barriers and locating necessary resources.



  • Early Childhood Education III (ECE 3) or equivalent as assessed by provincial regulators
  • Current First Aid and CPR certification


  •  Two years’ experience working in the child care field
  •  Understanding and awareness of settlement issues and the concerns of newcomer children and parents
  • Familiarity with the settlement process and knowledge of local resources available to immigrants
  • Demonstrated computer proficiency with MS Word, Excel and Outlook are required.
  • A Criminal Record Check including the section relating to working with vulnerable persons in good standing order is required
  • The ability to speak another language is an asset


Please send a cover letter and resume including three professional references in confidence by December 7, 2017 at 5 pm to:

We thank all candidates who apply, but only those selected for further consideration will be contacted.